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Digital Confidence: Email, Documents and Online Forms
Build steady confidence with everyday digital tasks — sending emails, working with documents and completing online forms.
Who it is for
Adults who want to feel more comfortable and capable with everyday digital tasks.
A practical learning outcome
Send and manage email, create and edit simple documents, and complete common online forms.
Proposed topics
- Email: sending, replying and attachments
- Creating and editing documents
- Filling in online forms safely
- Saving and finding your work
Completion certificates may be introduced where assessment and completion requirements are defined. Any certificate will clearly state what it represents and will not be described as an accredited qualification or professionally recognised award without verified evidence.
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